Richmond, BC · Since 2011
Heat pumps, furnaces and ductless systems installed and cared for by a local Richmond team. Clear prices before we start, tidy work, and a technician who explains everything.
Humidity
45%
Ideal range 40–50%
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years serving Richmond
0+
home visits completed
0
neighbourhoods served
0 hr
arrival windows
What we do
Equipment estimate
Three questions. No contact details needed. This demo tool gives a ballpark; a free in-home visit confirms the final quote.
Estimated installed price
$14,000– $22,000 CAD
Typical install time: 2–3 days
Includes equipment, labour, permits and removal of old equipment.
Simulated estimate for demonstration. Final pricing depends on your home's layout, electrical panel and ductwork.
2011
Steveston, BC
Our story
Arthur Chen grew up on a Steveston street where everyone knew whose porch light meant tea was on. After twelve years servicing commercial refrigeration, he spent a cold January weekend in 2011 bringing a neighbour's furnace back to life. By Monday, three more neighbours had called.
Cloudcoil Comfort began with one van and a simple promise: explain the work, quote it clearly, and leave the home cleaner than we found it. Fifteen years later we are a small team of five, still based in Richmond, still answering our own phones.
Meet the teamRecent installs
Steveston
The 22-year-old furnace was loud and the upstairs bedrooms never cooled in August. We reused the existing ducts, added a return in the loft and mounted the outdoor unit on a wall bracket to keep the patio clear.
Ironwood
No ducts and no room for them. Three slim wall heads now serve the living room and two bedrooms, with line sets hidden in painted covers that match the siding.
Terra Nova
The family kept their newer furnace as backup and added a heat pump that handles most of the year. Two zones finally ended the upstairs-versus-downstairs thermostat debate.
Neighbours say
Priya walked me through every option without pushing the biggest one. The new heat pump is so quiet I checked twice that it was running.
Our furnace died on a Friday night. Marco had a replacement in by Tuesday and vacuumed the whole hallway before he left.
The mini-split quote matched the final bill to the dollar. That alone earned our next ten years of business.
Wen booked us in Mandarin for my parents and texted updates in English for me. Small thing, huge difference.
Two tune-ups a year and we have not thought about our heating since. That is exactly what we wanted.
Serving: Steveston, Brighouse, Terra Nova, Ironwood, Hamilton, South Vancouver
Questions
Yes. Modern cold-climate heat pumps keep heating well below the temperatures Richmond usually sees. For homes that want extra backup, we can pair one with a gas furnace.
Ductless systems usually take one to two days. Ducted heat pumps and dual-fuel systems take two to three days, including clean-up and a walkthrough.
Yes. A comfort advisor measures your home, checks your panel and ducts, and leaves a written quote. There is no charge and no obligation.
Steveston, Brighouse, Terra Nova, Ironwood, Hamilton and South Vancouver. If you are just outside these areas, call us and we will let you know.
Yes. Our office handles bookings in English, Mandarin and Cantonese, and we can send your quote in either English or Chinese.
Pick a two-hour window online or call the office. A real person answers.
